All images displayed online are digital representation and are for illustrative purposes only. The image shown here represents the full 3m x 1.2m slab, the sample provided is only a small section of the final tile.
Please note that the online image may differ slightly from the sample. For this reason, we always recommend ordering a free sample before making a purchase. As with all porcelain products, shading and colour variations may occur between different production batches. Individual tiles are cut from this slab, and as a result, the pattern and shading may vary from tile to tile.
Delivery is included in the final price of your order. However, depending on your location, there may be additional logistics charges. All deliveries are handled by our trusted logistics partner. We will notify you of your scheduled delivery date in advance. Please ensure that the person who placed the order is available to receive the delivery, as all deliveries require a signature upon arrival.
We do not accept returns for products ordered in error by the customer. This includes, but is not limited to, incorrect products, effects, finishes, or frame colours selected, as well as any other issue that is not related to manufacturing defect or delivery damage. In the rare event that a product arrives damaged, we ask that you notify us immediately.